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What Itheon Performance Monitor is, how it works, and who it's for.
What you need before installing iPM.
How to install the iPM server and access the console for the first time.
The first things to set up after installing iPM.
Add and confirm your first monitored device using the setup wizard.
A tour of the main iPM dashboard and what each panel shows.
The building blocks you can add to a dashboard.
Build a dashboard tailored to a team, site, or role.
Scope what a dashboard shows by host group, site, severity, and time range.
The two ways to bring a device under iPM monitoring: the Wizard and Auto Discovery.
How iPM uses SNMP to monitor network devices, and how to configure it correctly.
Add CPU, memory, disk, and process checks to a Linux host over SSH.
Monitor Windows hosts via SNMP or an agent for CPU, memory, disk, and services.
Monitor switches, routers, and firewalls for interface status, traffic, and health.
Get the most out of monitoring Cisco switches and routers.
Monitor F5 BIG-IP load balancers: virtual servers, pools, and node health.
Extend monitoring to VMware hosts, virtual machines, and cloud-hosted resources.
How iPM monitors applications and services, not just the servers they run on.
Monitor Apache HTTP Server health, worker usage, and request throughput.
Monitor Nginx health, active connections, and request throughput.
Monitor Apache Tomcat: JVM heap, thread pools, and application status.
Monitor PHP-FPM worker pools, slow requests, and application response.
Monitor RabbitMQ queue depth, consumers, and broker health.
Track processor load and set thresholds that catch real problems early.
Track memory usage, swap, and the difference between normal and leaking behavior.
Track disk space, inode usage, and I/O so storage problems never arrive as a surprise.
Track interface throughput, errors, and latency across your network.
How iPM measures uptime, and what an "availability" percentage actually represents.
How iPM stores, aggregates, and graphs performance data over time.
How to define an alert on a host or service check in iPM.
Define exactly when an alert should fire, including duration and check attempts.
Route alerts to the right people as an incident continues unresolved.
Configure and fine-tune the emails iPM sends when something needs attention.
Review past alerts to spot patterns and confirm incidents were handled.
Turn raw performance data into shareable trend reports.
Summarize uptime across hosts and services over a chosen period.
Measure actual uptime against a defined SLA target.
See which services are on track to miss their SLA before the period ends.
Have reports generated and delivered automatically on a recurring schedule.
Create and manage individual accounts instead of sharing a login.
Control what each user can see and change in iPM.
Manage the SSH credentials iPM uses to monitor Linux and Unix hosts.
Connect iPM to the other systems your team already uses.
Environment-wide settings: time zone, SMTP, and other platform defaults.
A host shows Down or Pending — work through this before assuming the device itself has failed.
An SNMP-based service shows Unknown or won't return data — a full diagnostic checklist.
An SSH-based check on a Linux/Unix host is failing — how to isolate why.
A host or service connects fine but graphs are empty or data looks incomplete.
Not getting alerts you expect, or getting far too many — how to diagnose both.