Rather than generating a report on demand every time someone needs one, iPM can generate and deliver reports automatically on a recurring schedule — so a weekly or monthly report simply shows up, without anyone needing to remember to run it.
Setting up a schedule
- Choose the report type — Performance, Availability, or SLA — and its scope, the same way you would for an on-demand report.
- Set the recurrence — daily, weekly, or monthly is typical, depending on how often the report is actually useful.
- Choose recipients. This can reuse the same Contact Groups configured under Administration, so a scheduled report reaches the same distribution list an alert would.
- Save the schedule. iPM generates and sends the report automatically going forward, using the same email delivery configured in Email Notifications.
Choosing the right cadence
Match the schedule to who's reading it and why. A daily report is rarely worth sending unless someone genuinely needs day-to-day detail — for most audiences, a weekly operations summary or a monthly SLA/availability report strikes a much better balance between staying informed and not becoming another email people learn to ignore.
Common uses
- A weekly performance summary for a technical team, without anyone needing dashboard access
- A monthly SLA report delivered automatically to a customer or account manager, as evidence of service levels met
- A recurring availability report for management, giving a regular reliability pulse without a standing meeting
Scheduled reports are a delivery mechanism on top of the same report types covered elsewhere in this section — if you're not yet sure a particular report is useful, generate it on demand a few times first before committing it to a recurring schedule.